Fandom, an online platform known for hosting wikis of various fandoms, is set to introduce new generative AI features. These features were previously tested and have now been refined to ensure user customization through opt-out options. One of the significant additions is the Quick Answers feature, where users can access concise answers to their queries in a Q&A-style dropdown menu. Additionally, Fandom plans to employ AI in its image review process to promptly identify and remove inappropriate content. This article dives deeper into these AI-powered features and the improvements Fandom has made based on community feedback.
Quick Answers is a revolutionary feature that enables visitors to find answers to specific queries about their favorite fandoms quickly. This feature is especially valuable for users who frequent Fandom pages seeking precise information. With just a few clicks, one can access a bite-sized sentence that concisely addresses their question. For instance, if a user wants to know who trained Geralt of Rivia on The Witcher wiki, they can click on the relevant prompt and discover that Vesemir is the answer. This AI-generated dropdown enhances user experience and improves accessibility to sought-after information.
During the initial testing phase of Quick Answers in August 2023, some community members raised concerns about the accuracy and appropriateness of the AI-generated responses. In response to this feedback, Fandom decided to pause the feature temporarily and introduce an edit option. By doing so, wiki admins and editors can review and vet the generated answers to ensure they align with the specific fandom. This crucial step enables Fandom to address the concerns raised by its community and enhance the accuracy and reliability of Quick Answers.
To maintain a safe and appropriate environment, Fandom has partnered with Coactive AI to implement AI-powered image review processes. This collaboration aims to swiftly identify and remove any inappropriate content that violates Fandom’s guidelines. By automating the image review process, Fandom can ensure that any problematic content is promptly taken down, fostering a safer and more welcoming environment for all users.
Recognizing the importance of search engine optimization (SEO), Fandom plans to introduce auto-tagging AI technology. This feature enables wiki admins to automatically tag their content based on relevant keywords, improving the visibility of their pages on search engines. By streamlining the tagging process, Fandom empowers wiki creators and administrators to better optimize their content and attract more visitors to their fandom pages.
Fandom acknowledges the crucial role its creators and users play in shaping the platform. The implementation of these new AI features is a direct response to community feedback, with the aim of providing functionalities that enhance user experience and serve the various fandom communities better. Fandom’s vice president of community, Brandon Rhea, expressed the platform’s commitment to meeting the needs of its creators and users, stating that these new products were developed based on their invaluable feedback.
As Fandom introduces AI-powered features like Quick Answers and AI image review, it seeks to strike a balance between automation and user customization. By allowing wiki admins to review and edit responses and images, Fandom addresses concerns about accuracy and inappropriate content. With the addition of auto-tagging for SEO, creators can enhance the visibility of their fandom pages. Fandom’s commitment to community feedback and continuous improvement ensures that it remains a go-to platform for millions of users seeking comprehensive information about their favorite fandoms.
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