Valve has recently made changes to its refund policy for games purchased on Steam. This update is aimed at addressing a loophole that allowed players to request refunds even after playing for extended periods of time.
Refunds on Titles Purchased Prior to Release Date
The new policy states that when you buy a title on Steam before its release date, the two-hour playtime limit for refunds will still apply. However, if the game is in Early Access or Advanced Access, any playtime will now count against this refund limit. This means that players will no longer be able to play for an extended period and then request a refund.
Comparison to Previous Policy
Previously, players who pre-purchased a title on Steam could request a refund at any time before the release date. The 14-day/two-hour refund period would then apply from the game’s release date. This change simplifies the refund process and ensures that players are aware of the limitations.
Overall, Valve’s decision to update its refund policy is a step in the right direction. By closing the loophole that allowed players to exploit the system, Valve is ensuring a fair and consistent experience for all users. Players should take note of these changes to avoid any confusion or misunderstanding in the future.
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